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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 585-272-9933 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Appliance sales, repair and parts in Rochester, NY

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I just love this place. Everyone that I have met is friendly, knowledgeable and helpful. I am a frequent flyer here and they never disappoint.

Rebecca M.

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Excellent selection, knowledgeable salesmanship, and professional delivery guys - this place has it all. I will be buying all my appliances at Rochester Appliance!!

John D.

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The delivery guys were great! Hard working, careful, smart! Best of all, nice guys!

D. R.

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I always have a good experience with them. Friendly technicians and a reasonable price!

Natasha V.

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Very friendly service at parts counter, knowledgeable and helpful. Would recommend for DIYers..

Stephen N.

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Great service, technician knew what he was doing, right on time. Great experience!

Doug A.

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Rochester Appliance was awesome. Delivery ahead of schedule, great experience, nice folks. Always glad to work with a local business of knowledgeable and experienced people. Will be using Rochester Appliance going forward.

Matthew C.

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We have had to have refrigerator repair, needed a new dishwasher and this week had to purchase a washer. All of the men who had to take care of these 3 matters were very polite and personable. I will not hesitate to call Rochester Appliance if or when we need "HELP". The people in office when I've called are also just great and pleasant and helpful. Quite a business.

Laura P.