Avoid at all cost
P Hunt
5/5/2026
Product started sparking and failed just over a year. Unit is now out of warranty and will have to be thrown out. Obviously there is a design flaw. Avoid
Originally posted on lg.com
No, I do not recommend this product
I wouldnt trust it.
npeterson
4/13/2026
We purchased this microwave and the turntable made noise. We reached out to LG and did all the troubleshooting but we are still having issues. We are still under warranty and asked LG for a replacement we purchased directly from LG. They said they would and will reach out in 2 days. Its been several weeks now of no response despite us following up.
Originally posted on lg.com
No, I do not recommend this product
this microwave caught fire
sh1975
2/25/2026
After 2 years this microwave began sparking and caught fire in our kitchen while reheating leftovers. Luckily we were in the room when this happened. Customer service was contacted and a repair person was sent out. They determined this unit was could not be repaired and needed to be replaced. They said that since it was a safety hazard we just needed to contact customer service with our proof of purchase and that they would replace the unit.
I have attempted 7 times over the course of a month to get someone to help with the replacement. You can only speak with the technical team that reports the issue to the presidential liaisons team for review. They say that because it is out of warranty there is nothing they can do.
If you are looking for a microwave that lasts more than 2 years and doesnt try to burn your house down stay away from LG products.
Originally posted on lg.com
No, I do not recommend this product
Bad Engineering
ThatdudeTomD
2/7/2026
Who is the idiot that decided to make the button to open the door out of plastic? I wish the worst for you and your family.
Originally posted on lg.com
No, I do not recommend this product
Vibration during cooking
LNovak
2/6/2026
Originally posted on lg.com
No, I do not recommend this product
Poor design
BobTech
1/18/2026
Cheaply made compared to previous version. Also the lock design for door while a safety feature it is poorly designed requires too much force dexterity to open overall would. It recommend
Originally posted on lg.com
No, I do not recommend this product
Love this microwave
SandraVero
7/8/2025
Originally posted on lg.com
Yes, I recommend this product
Dented on arrival LG refused to warranty/replace
Do not buy from LG
6/24/2025
Opened the box containing this microwave to discover very large dent in the frame of the unit. The packaging box and all interior packaging was completely intact so clearly LG decided to pack and sell an obviously damaged unit and hope no one would notice. Contacted LG customer service for replacement and was informed that they do not warranty dents and that my only option was to try to seek a remedy with the retailer. Will never buy a LG product again now given that their QA process is so obviously poor that a clearly damaged product is allowed to be sent out the factory combined with the fact that they were completely unwilling to replace a product with clear manufacturing defect.
Originally posted on lg.com
No, I do not recommend this product
Great counter top microwave
ajklein23
5/25/2025
Love this product... great design and looks nice in my modern style kitchen. This product replaced my old microwave another brand that worked well but was super noisy. This one works just as great without the loud noise. I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG
Originally posted on lg.com
Yes, I recommend this product
Great Precision
DeeCruz
4/6/2025
I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
So this microwave looks so nice in my kitchen. Its black sleek and lightweight that screams luxury. I like its precision when using the popcorn button. So far it has not disappointed. Lastly since we have small children it was nice to see that there was a safety lock feature. It took a few times to get use to but I like how this safety feature was considered.
Originally posted on lg.com
Yes, I recommend this product
Works great for frozen food
ay2025
3/4/2025
I am a friend of an LG employee and I received this product for free in
exchange for my honest review. All opinions expressed in this post are personal and should not
be attributed to LG.
Ive been using the product for about a week now. I mostly use it for my frozen meals and they are working super good . thank you
Originally posted on lg.com
Yes, I recommend this product
Works well
dkarkar
3/2/2025
I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
I got this microwave about a month ago. It works well and does what I expect my microwave to do.
Originally posted on lg.com
Yes, I recommend this product
Sleek and compact
m3221
2/13/2025
I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. This microwave is very sleek and easy to use. It performs better than my old microwave so Im very happy with the upgrade. Perfect for small kitchens where countertop space is a concern.
Originally posted on lg.com
Yes, I recommend this product
Great Microwave
Minjkwn
2/10/2025
I am a friend of an LGemployee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. This microwave is really nice and easy to use. The design is simple yet functional. The list of presets and power modes are easy to use and so far accurate for cooking food times. Ive had this microwave for about 2 weeks now. So far Im very impressed with it.
Originally posted on lg.com
Yes, I recommend this product
Compact Powerful and Stylish A Must-Have Micro
Anudeep Saluja
2/9/2025
I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
The 0.9 cu. ft. NeoChef Countertop Microwave with Smart Inverter is an absolute game-changer in my kitchen. Despite its compact size it packs impressive power and efficiency making it perfect for small spaces without sacrificing performance.
The Smart Inverter Technology ensures even cooking and defrosting which is a noticeable upgrade from traditional microwaves. Food comes out heated evenly with no cold spots and defrosting meats is much more precise preventing unwanted partial cooking.
The sleek modern design blends seamlessly into my kitchen and the easy-to-clean interior is a huge plus. The touch controls are intuitive and the LED lighting makes it easy to monitor food without opening the door. I also appreciate how quiet it is compared to older models Ive used.
Originally posted on lg.com
Yes, I recommend this product
Great Product
ej22
2/8/2025
I am a friend of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I had this microwave for a couple of days so far it works really well I really like how quiet the machine is and it heats up my food evenly and the defrosting feature works so much better compared to my previous microwave.
Originally posted on lg.com
Yes, I recommend this product
Great Features
Jy0919
2/7/2025
I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.
This compact size microwave fits well in my built in counter top space. Its quiet while running and heats up well and evenly.
Chime to signal when done is not annoyingly loud and design is modern and sleek.
Easy to use and love the extra feature like child safety lock on the door latch. I dont need it but it was thoughtful for safety purpose.
Overall it pairs up well with rest of my LG appliance in the kitchen
Originally posted on lg.com
Yes, I recommend this product
Nice design perfect for limited space
Joseph Choi
2/7/2025
I am a family member of an LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG. I love the sleek design of the microwave from LG It offers better safety with no worries about young children opening it and has great functions for cooking baking and defrosting.
Originally posted on lg.com
Yes, I recommend this product
Looks great
Billy333
2/4/2025
Great little microwave looks good compact design and most importantly it heats food pretty evenly for a microwave. The only draw back is a little side locking button that can be disabled it was confusing to my elderly mother.
Originally posted on lg.com
Yes, I recommend this product
Looks good works well.
Al45
1/31/2025
Replaced 18yr-old Sharp which still worked but had burned out light inside. Love the large turntable and easy to clean interior. Looks classy on the countertop but wish the numbers on the control panel were brighter. Also wish Id gone one size larger and more powerful.
Originally posted on lg.com
Yes, I recommend this product
Not Good for Popcorn
DZinSTP
1/20/2025
This Microwave has a Popcorn setting but it burns the popcorn every time.
Originally posted on lg.com
No, I do not recommend this product
Good counter top small microwave
Eric470
12/26/2024
We did a kitchen remodel and bought this microwave to heat/reheat small items like coffee etc. The controls are simple but need to be better lit as they are a bit hard to see.
Originally posted on lg.com
Yes, I recommend this product
Works like a microwave
Icookfood
12/19/2024
We got this as a gift to replace an old 600w unit. It has been great for the past two weeks.
Only thing was the electrical smell that was happening for the first couple uses. That cleared up and no issues so far.
Originally posted on lg.com
Yes, I recommend this product
Get this microwave
MSER0990S
12/16/2024
I bought this microwave three weeks ago after much research. I am so happy I went with this LG microwave. Its sleek looking warms food quickly and has great options that other microwaves in its class dont offer.
Originally posted on lg.com
Yes, I recommend this product
MAGA GUY
11/13/2024
Excellent product along with great customer service if you need it
Originally posted on lg.com
Yes, I recommend this product
Good basic kitchen microwave
Icculus
11/12/2024
I use this microwave to defrost meats and to quick cook veggies on weekdays. Weve had it for about 6 months now and it has performed perfectly. The defrost is especially good-- it doesnt cook the meat but evenly softens. Definitely recommend.
Originally posted on lg.com
Yes, I recommend this product
Stylish but Poor Quality
YC68
11/9/2024
Tempted by the size and style of NeoChef 0.9 and LG brand I bought this microwave a few months back. Upon the second use its fan started making large noises. Called LG Customer Services multiple times and got it returned. After reading others reviews about its poor quality today I am wondering how LG could let such product be out of door. It has really dented my confidence on LG products which I own quite a few.
Originally posted on lg.com
No, I do not recommend this product
Disappointing
Kory07
10/14/2024
I had high hopes for this microwave. There wasnt a lot of options for the space I had to put a microwave but this microwave seemed like it checked all the boxes. Small yet large enough to heat up a dinner plate. Stylish I really liked the look and the hidden touchpad. Lastly it was from a reputable company. I have many LG products and thought this would be a great addition to the lineup. Well not even 2 years after I purchased this it stopped heating up food. This was never a heavily used microwave and always kept clean. I am extremely upset with the reliability of this product. I contact customer service with no resolution other than to pay to have it repaired and if it was a magnetron they would cover the partswell that is extremely misleading as it says 10 year warranty. If you are thinking of purchasing this I strongly recommend looking elsewhere.
Originally posted on lg.com
No, I do not recommend this product
0.9 ci. LG microwave review
Sheppard27
9/25/2024
Great microwave. Heats everything in half the time. I had troubles memorizing the short cut codes for preset cooking and had to refer back to the instructions a few times. But overall a great appliance.
Originally posted on lg.com
Yes, I recommend this product
BIG MICROWAVE IN A SMALL PACKAGE .
JJBONK
9/11/2024
AN AMAZINGLY small BIG MICROWAVE
ALL THAT WE NEED
Originally posted on lg.com
Yes, I recommend this product
Defective.. went out in less than a year of use
Itsbribri
9/2/2024
I bought this for my mom less than a year ago and it was working perfectly however it already went out and like I said it hasnt even been a year. The outlet is fine everything is fine its just this microwave is defective or something I dont know but Im really disappointed that I spent all that money on what I thought was supposed to be a great appliance for it to not perform even half as long as it was supposed to.
Originally posted on lg.com
No, I do not recommend this product
LITTLE POWERHOUSE
PUKALANI53
8/17/2024
AMAZING SMALL MACHINE IS PERFECT SMALL FOOTPRINT BUT PLENTY OF INTERIOR SPACE A
Originally posted on lg.com
Yes, I recommend this product
al
John 127638383
8/12/2024
I asked for a refund and the site kept crashing and couldnt refund it.
Originally posted on lg.com
No, I do not recommend this product
Horrible customer service
Horrible do not buy
8/12/2024
Never received my item been emailing over a month No call back no email nofthing
Originally posted on lg.com
No, I do not recommend this product
Horrible customer service
Jay8322
7/18/2024
Never revived it sent over 10 emails and calls no response
Originally posted on lg.com
No, I do not recommend this product
Super easy to use
MKWSR
7/11/2024
We love ours Bought in 2021 But the inside is rusting So be caref the quality is still lacking in the material used on inside of microwave
Originally posted on lg.com
No, I do not recommend this product
Flawless so far
DC Doc
5/25/2024
We bought this microwave about a week ago. So far it has been flawless. We like the inverter technology as it reheats properly.
Originally posted on lg.com
Yes, I recommend this product
