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3.7 | 1284 Reviews

26.8 Cu. Ft. Standard-Depth French Door Refrigerator with Exterior Ice and Water Dispenser

KitchenAid KRFF577KPS

GTIN: 883049544700

Features

  • ENERGY STAR Certified
  • EXTENDFRESH System monitors refrigerator & freezer temperatures
  • Exterior Ice and Water Dispenser for quick access while cooking
  • FRESHCHILL Full-Width Pantry with adjustable temperature settings

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.312"
  • Height: 68.68"
  • Depth: 35.93"
  • Energy Star Rated: Yes
  • Refrigerator Size: 26.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: No

See More

 
Image Feature

ExtendFresh™ Temperature Management System

maintains optimal temperatures for fresh and frozen food. This single evaporator system uses sensors to continually monitor temperature levels in both the refrigerator and freezer and adapts the flow of cold air between them.

Image Feature

Platinum Colored Interior with Metallic Accents

brings premium style inside the refrigerator to complement the quality ingredients you keep on hand. Sleek silver colored walls accented by metallic trim on shelves, drawers and door bins offer a step up from the standard white interior.

Image Feature

PrintShield® Finish

resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth, so you can spend more time cooking and less time cleaning up the kitchen.

Image Feature

PrintShield™ Finish

resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth, so you can spend more time cooking and less time cleaning up the kitchen.

Image Feature

Pull Out Tray

Pull Out Tray fits platters and casserole dishes without stacking

Energy Star® Certified to exceed government standards for energy efficiency, supporting sustainability and helping to save money on utility bills.

ExtendFresh™ Temperature Management System maintains optimal temperatures for fresh and frozen food. This single evaporator system uses sensors to continually monitor temperature levels in both the refrigerator and freezer and adapts the flow of cold air between them.

Exterior Ice and Water Dispenser provides quick access to filtered water and ice to easily fill glasses, pitchers and measuring cups without having to open the refrigerator door.

FreshChill™ Temperature-Controlled Full-Width Pantry Lets you choose the optimal temperature for what you're storing with custom settings for Fish & Meat, Deli & Cheese and Wine.

In-Door-Ice® System hides the icemaker within the refrigerator door to free up shelf space inside. A removable ice bin provides easy access.

LED Interior Lighting turns on when the refrigerator door or freezer drawer is open, making it easy to find items inside.

Light-Touch Controls on the front of the refrigerator make it easy to choose temperature settings, control the icemaker and check the status of the water filter, all without opening the door.

Max Cool helps quickly chill recently loaded groceries by setting the refrigerator compartment to the lowest temperature levels and maintaining them there for up to 24 hours.

Measured Water Fill allows you to select and dispense the exact amount of filtered water you need with settings for ounces, cups or liters. It also saves favorite settings for frequently used items like a coffee pot or water bottle.

Platinum Colored Interior with Metallic Accents brings premium style inside the refrigerator to complement the quality ingredients you keep on hand. Sleek silver colored walls accented by metallic trim on shelves, drawers and door bins offer a step up from the standard white interior.

PrintShield® Finish resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth, so you can spend more time cooking and less time cleaning up the kitchen.

PrintShield™ Finish resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth, so you can spend more time cooking and less time cleaning up the kitchen.

Pull Out Tray Pull Out Tray fits platters and casserole dishes without stacking

Sabbath Mode (Star-K Certified) Meets kosher requirements for use on the Jewish Sabbath and other holidays.

SatinGlide® Crispers and Pantry Drawers feature sturdy metal slides that open and close with ease, even when fully loaded.

Slide-Away Shelf Adjusts to accommodate items of different heights. It can be used as an additional full-depth shelf or the front half can be pushed back to make room for tall items like pitchers and carafes below.

Two-Tier Freezer Drawer with Storage Dividers allows you to organize frozen foods so they're easy to find. Adjustable dividers on each level let you customize the layout to suit your needs and keep smaller items from getting lost under larger ones.

Features

  • ENERGY STAR Certified
  • EXTENDFRESH System monitors refrigerator & freezer temperatures
  • Exterior Ice and Water Dispenser for quick access while cooking
  • FRESHCHILL Full-Width Pantry with adjustable temperature settings
  • IN-DOOR-ICE System frees up shelf space inside
  • LED Interior Lighting inside the refrigerator and freezer
  • Light-Touch Controls on the door make it easy to choose settings
  • Max Cool sets the lowest temperatures to quickly chill groceries
  • Measured Water Fill with custom presets for frequently used items
  • Platinum Colored Interior with Metallic Trim adds premium style inside
  • PrintShield® Finish resists smudges and fingerprints
  • PrintShield™ Finish resists smudges and fingerprints
  • Pull Out Tray fits platters and casserole dishes without stacking
  • Star-K Certified Sabbath Mode for use on religious holidays
  • SATINGLIDE Crisper and Pantry Drawers for ease of movement
  • Slide-Away Shelf adjusts to fit items of different heights
  • Two-Tier Freezer Drawer with Storage Dividers for easy access
Certifications
Ada Compliant No
Cee Tier Rating Not Rated
Energy Rating 710
Prop65 CA
Star K Certified Yes
Ul Yes
Controls
Automatic Defrost Yes
Control Location Exterior
Control Options Vacation Mode
Cooling Type Single Evaporator
Door Ajar/open Alarm Yes
LCD Touch Screen No
Max Cool/fast Cool Yes
Sabbath Mode Yes
Details
Door Style Configuration French Door
Fingerprint Resistant Yes
Garage Ready No
Installation Configuration Freestanding
Installation Option Freestanding
Refrigeration Configuration Refrigerator
Refrigerator Type French Door
Dimensions
Product Height 68.68
Height To Top of Door Hinge 69.938
Carton Height 72.75
Gross Weight 352
Width To Remove Crisper 13.875
Height To Top of Cabinet 68.688
Carton Width 38.5
Total Refrigerator Capacity Volume 27
Product Depth 35.93
Depth With Door Open 90 Degree 48.125
Depth Excluding Doors 29.063
Cabinet Width 35.313
Depth Closed Excluding Handles 33.25
Depth Closed Including Handles 35.938
Dispenser Options Control/Child Lock; Filtered Ice; Filtered Water; Night Light
Dispenser Type Exterior Ice and Water
Carton Depth 36
Freezer Capacity Volume 7.8
Refrigerator Capacity Volume 19.2
Dispenser Pad Color Black
Net Weight 327
Product Width 35.312
Exterior Details
Base Grille Color Grey
Cabinet Color Grey
Cabinet Finish Textured
Counter Depth No
Door Color Fingerprint Resistant Stainless Finish
Door Finish Smooth
Door Style Contour
Handle Color Stainless Steel
Handle Material Metal
Handle Type Reach Through Handle
Hidden Hinge Yes
Reversible Door No
Filter Details
Air Filter Indicator/reset Yes
Air Filter Part Number W10313870
Fresh Flow Air Filter Included Yes
Produce Preserver No
Water Filter Indicator/reset Yes
Water Filter Location Interior
Water Filter Part Number EDR2RXD1
Freezer Details
Freezer Compartment Type Slide-Out Door 2 Tier
Freezer Door Bins Pizza Pocket
Freezer Door Type Pull-Out
Freezer Drawer/basket 1 Full Width Lower Plastic; 1 Full Width Upper Plastic
Freezer Lighting LED
Freezer Number of Shelves 0
General
Cabinet Width (fract) 35 5/16"
Cabinet Width (metric) 89.7
Depth Closed Excluding Handles (fract) 33 1/4"
Depth Closed Excluding Handles (metric) 84.46
Depth Closed Including Handles (fract) 35 15/16"
Depth Closed Including Handles (metric) 91.28
Depth Excluding Doors (fract) 29 1/16"
Depth Excluding Doors (metric) 73.82
Depth With Door Open 90 Degree (fract) 48 1/8"
Depth With Door Open 90 Degree (metric) 122.24
Energy Star® Qualified ENERGY STAR® Qualified
Height To Top of Cabinet (fract) 68 11/16"
Height To Top of Cabinet (metric) 174.47
Height To Top of Door Hinge (fract) 69 15/16"
Height To Top of Door Hinge (metric) 177.64
Width To Remove Crisper (fract) 13 7/8"
Width To Remove Crisper (metric) 35.24
Icemaker Details
Icemaker Factory Installed
Icemaker Location Refrigerator Door
Types of Ice Crushed/Cubed
Refrigerator Details
Conventional Shelves 1 Fixed Full-Width Glass
Humidity-controlled Crispers 2 Partial-Width
Liner Finish Platinum
Number of Doors 3
Number of Interior Shelves 5
Pantry Drawer Yes
Refrigerator Door Bins 3 Adjustable Full-Width; 3 Fixed Full-Width
Refrigerator Lighting LED
Spill-proof Glass Shelves 4 Adjustable Half Width
Temperature-controlled Drawers 1 Full Width Pantry
Smart Compatibility
Smart Appliance No
Warming Drawer Details
Temperature Range -5/+5 FC 33/45 RC

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.312"
  • Height: 68.68"
  • Depth: 35.93"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 26.8 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: No

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

63% of reviewers recommend this product.

5 Stars

26.8 Cu. Ft. Standard-Depth French Door Refrig

hazyz87 9/10/2026

five months of ownership and very satisfied with refrigeration, i keep a refrigeration thermometer in the refrigerator at all times and the temp is always at the exact temperature I set for the refrigerator. This insures vegetables are crisp and well preserved. Overall the refrigerator meets and exceeds expectations. The unit is well designed to assist with the viewing of contents and specific items are very accessible as a result. The refrigerator and freezer capacity has exceeded exceptions and the pull out drawer and adjustable shelf's provide a great deal of flexibility. 5 Stars on performance
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Bad product

Didii 8/29/2026

This refrigerator is vey unreliable. We bought this with a new house in Dec of 2024 and in less than 2 years kitchen aid technician has changed the motherboard 3 times and same problem has happened again in the space of 2-3 months after the last mother board was changed. So we are counting 4 board changes so far in less than 2 years™€¦the technicians don™€™t seem to know how to fix it. If you want to buy this fridge consider another brand altogether we have lost items, peace and sanity over this refrigerator since owning it.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

DO NOT PURCHASE

Alyssadisappointed 8/6/2026

Don't waste your money. It is a very expensive fridge and the icemaker quit on ours in less than two years. Since they only warranty the product for one year (I'm guessing because it is total junk) it is not covered. Spending 3K on a fridge I'd expect it to last a little longer than a year and a half. I will never ever purchase another KitchenAid product again. Stand behind a product especially when they cost a small fortune. Save your money and buy any other brand. The fridge also freezes half of the food even when on a low setting. The shelf design is flawed as well; it will slide back with very little effort. Save your money and buy from any other brand. **UPDATE** As you can see by the comment below, I was given a reference number and told to reach out. WASTSE OF TIME! I was told the same information as before I left the review. Save your money and DO NOT shop with a company that doesn't stand behind their products. Don't waste your time attempting to reach back out after they leave a comment about wanting to make it right.
Originally posted on Kitchenaid.com

No, I do not recommend this product

4 Stars

Feedback & Question

Jack43 8/4/2026

Nice refrigerator, but I hope it last more than four years. How can I adjust the doors from opening too wide?
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Love our new Fridge!

Soccerdutch 8/3/2026

Great fridge with flexible shelving arrangement and handy drawer at bottom of main compartment
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Styling with KitchenAid

Taking Chances 8/3/2026

We loved the style and detail of this refrigerator so much that we are taking a chance this new one will live up to our expectations. We bought the whole matching set in 2016, so when the first refrigerator gave us nothing but problems making ice and keeping freezer cold enough and many service calls, we called it quits. Praying now this new model with the same outside look is the answer. Love the new pull out deli shelf, all the storage room and sleek space. Styling with Whirlpool, they were a customer of mine years ago.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Kitchenaid is my first choice!

new kitchen bestie! 8/3/2026

I'm a Kitchenaid guy and likely always will be. Love the style, ease of use and how well built it is. The double doors and ample space make it a great addition to my kitchen.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Roomy, but with one catch.

bobs-your-uncle 8/3/2026

The refrigerator is roomy, with spacious compartments for everything. The only catch is that the water dispenser comes out a trickle. Customer service was not helpful in resolving this. Web searches indicate that it has something to do with the water filter.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Attractive unit.

sewitty65 7/31/2026

Very attractive unit. I love that it measures fluids and lets you how many ounces you are at when getting water. Nice feature! Shelving is a little awkward making it difficult to make large items fit. I have had this fridge for 3 months and so far so good. Purchased without physically seeing the unit. Only saw as counter depth on the storeroom floor
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

1 Stars

Temperatures Unreliable and too high

seivad 7/29/2026

The fridge has been plugged in for about a week or so and already both the Refrigerater compartment and the Freezer compartment will not hold temperature. When set at 34 F, the lowest temp the refridgerator compartment gets is 47.8 F (2 thermometers) but it fluxuates up to 57 F When set at -2, the lowest temp the freezer compartment gets is 9 F (2 thermometers) but it fluxuates up to 11 F. I'm waiting and hoping to get a call back for service.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

3 Stars

Improvement needed to secure trays.

Charlie270 7/24/2026

The design of the various trays to hold food items is not very robust and is subject to falling out. There should be a lock mechanism rather than just a hook insert into the slot. When opening the refrigerator doors, the tray is vulnerable to be falling out of the slot if not carefully when placing items in and out of the tray or when opening the ice box. In fact the tray that is attached to the ice box recently popped out of its slots and fell to the ground. One side of the tray is cracked and I no longer can place it in the slot. Poor design.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great features and accessibility

Great and Wondrous Fridge 7/24/2026

Love it. Easy access through the French doors and the ice and water features on the exterior doors a favorite.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Loud ice maker !

Loud Ice maker ! 7/24/2026

The Ice maker is very loud when the ice is being ejected from tray and the water fill for the ice maker is very loud as well. Its getting louder as time goes by.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Ice Machine isues resolved

A+K in FL 7/24/2026

Has taken 2 months to resolve ice machine and condensation issues. Working as expected - now. Great internal space, adequate volume of ice produced and flexibility in shelf configuration to meet our needs.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

New fridge

Bearkat9311 7/23/2026

I love everything about this refrigerator except the freezer tracking. It is not smooth in any sense of the word,the upper drawer & the main drawer both make an almost grinding sound when opening and closing. Other than that the rest of the unit is AMAZING! From the huge interior to the abundant ice maker,this fridge is exactly what we were looking for. The reason for the four star rating is that only God gets five stars!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Waldo71 7/23/2026

Unit performs well. Icemaker was not functional on delivery and required a service call to correct. Compressor is noisy and it seems to run an awful lot. Waiting on my first electric bill to see if it matters.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Debd54 7/23/2026

Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Overall nice with couple flaws

Linnean Fridge 7/23/2026

My refrigerator is very nice overall. There continues to be moisture on the bottom seal between the refrigerator and freezer. I have to wipe it everyday. It™€™s done that way since day one. To pull out the right shelf, you have to open both doors. Not a great design. My last refrigerator was built with that in mind. Open only one door to pull out shelf.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

The replacement has worked great No issues so far

Command Sergeant Major 7/23/2026

yes finally after months got a replacement got a replacement for my refrigera the replacement has worked great the replacement has worked great now getting a new one of these any any chance do you keep records the exception of this man tor that had issues all was justp invaded pairs and parts finally finally got a replacement thanks to the Tech here in El Paso Tx !
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

2 Stars

There are 2 small dents on the door, does not ope.

Mahmood Khosravi 7/16/2026

There are two dents on the door on the refrigerator and the doors door openProperly and also there is a lot of moisture inside the refrigerator there anytime you open it everything is wet
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Quality

Heberer 7/8/2026

Our model KRFF577KPS02 went out shy of 3 years of purchasing it. I thought Kitchenaid was high end of the medium quality refrigerators. They do not warranty their product for more than a year or two? I am extremely disappointed with the refrigerator. They are supposed to last around 9 years from what I™€™m told.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

3 Stars

GMJim 7/8/2026

I purchased this fridge about 18 months ago. We love this fridge, however it quit working and needs a new compressor. Just bad luck I guess because we have friends with the same model and after 2-1/2 years theirs are working well. My biggest beef beside a $4000 fridge quitting after a year and a half, is repair time. Fridge quit on a Sunday, called repair on Monday morning. Got an email three days later with an appointment time seven days later. Repair guy said it will take a week to get a compressor and will reschedule a repair date which could take another week!! I'm fortunate to have a stand up freezer and another smaller fridge in the basement but what about people who don't have an extra fridge and freezer? Try and live a month without a fridge! Kitchenaid/Whirlpool you have to do MUCH better with after sale customer service!!
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

COOL FRIG

GGGD 7/4/2026

like how bright it is inside...led lights are perfect ! Also like the shelf that slides out to get items. Ice make is great easy to use . Only have it for a short time and very pleased with it
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Terrible internal protection during shipping

TBennett 6/19/2026

You would think that for a $2,000+ appliance they would actually protect the internals from scratching from the metal shelves that were sent inside. I have a nice gouge in the dark gray because they couldn't bother to package it correctly. Additionally, after spending an hour of my life on the phone to try to see about what can be done about it, I still cannot be connected to the right department that deals with this.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Bad design: ice and water in refrigerator door

GuyInTheKitchen 6/19/2026

We bought this fridge new a month ago. It started leaking water through the ice dispenser within a few days. The water runs down the face of the door onto the freezer drawer then onto the floor. The ice in the ice bin melts because it sits inside the refrigerator compartment (not the freezer), then gravity takes over. The appliance store says it is a bad design by Kitchenaid and there is no way to fix it. Without being fixed, I expect it will soon rust, look horrible, and fail. We are tremendously disappointed in both Kitchenaid and the appliance store, which knowingly sold us this defective major-cost appliance.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Forewarning to the Public

AZB_Rad 6/12/2026

Stay far, far away from this refrigerator. We came into this purchase as former Samsung owners™€"enough said there™€"and genuinely believed that upgrading to a KitchenAid meant investing in reliability and long™€‘term quality. We skipped the extended warranty because we trusted the brand. That trust was a mistake. At just 13 months™€"one month past the manufacturer warranty™€"the ice maker failed. It was repaired, only to break again shortly after. We gave up on having ice altogether, chalking it up to bad luck. But now, barely two years into ownership, the refrigerator itself no longer cools. It constantly power cycles, occasionally sputtering to life for a short stretch, but more often refusing to turn on or function at all. A refrigerator that can™€™t refrigerate is useless, and that™€™s exactly what we™€™re left with. What makes this even more disappointing is the complete lack of support or accountability from KitchenAid. No interest in helping, no acknowledgment of the issue, no concern for customer experience. For the price and the brand reputation, this has been an absolute letdown. I wish we had never purchased it.
Originally posted on Kitchenaid.com

No, I do not recommend this product

4 Stars

Decent

Jimbo1234 6/8/2026

Fridge is good, water dispenser aerates the water or something. I have tried new filters, and the same thing happens. So you when you fill a glass of water it does not look clear, after it sits for a min it goes clear. Disappointing since last fridge (LG) did not do this, and I bought this new kitchen Aid always hearing kitchen Aid was top of the line :(
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Terrible fridge

Rileymom 5/29/2026

A complete disappointment. I spent two thousand dollars on this machine and I'm going to have it removed and replace it with a different brand. The interior shelves are very limited (only one will accommodate a pitcher or a wine glass). Worst of all, the doors fly open and hit their end stop with a thud. Just a horrible machine all the way around.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Stay away

Refund please 5/28/2026

KitchenAid is over priced and shouldn™€™t be considered a quality brand. For our new home We bought the entire kitchen as kitchen aid and this was the biggest regret of our build. These appliances should be the lowest priced, as all we™€™ve had is issues with them. The refrig ice maker never worked properly and has been replaced twice. The freezer drawer gaskets are screwed up and we routinely end up with wasted product from freezer burn or thawed product. Plastic flimsy Freezer drawers both broke in first 6 months If you lose power it doesn™€™t turn back on, expect to have to reset hopefully not losing all your food. Also found times we didn™€™t lose power and it shut off anyways. Stay away from this brand. We have the similar unmitigated issues with the other kitchen aid appliances. Joke with everyone that comes over is they are named correctly. They always need some sort of aid to work properly.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

1 Stars

Nice to look at, but for use look elsewhere

Burned by Kitchenaid 5/27/2026

Let's be clear - KitchenAid knows this is a dog item and has done nothing for any of their customers. Like everyone notes, there is water build up on top of the seal of the bottom freezer section. Nothing you can do about it except be reminded every time you open the freezer what a piece of crap this is. Ice maker stopped working after 13 months (of course right after warranty). I ran the diagnostics and it said I needed a new ice maker. I bit the bullet and purchased and installed one. Great! It worked - for two weeks then I got the same error code. So, clearly not the ice maker but more likely the main circuit board. Not going to spend any more money on an item KitchenAid knows has design issues. Buying something else. Love KitchenAid follow up - please contact us - send message. What for - you have ignored everyone else and the problem.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

What's an Ice Maker that doesn't make ice....dead

LJames2023 4/17/2026

We purchased this unit at Lowes in July 2023. Has been great. A month ago, no ice. Tried all of the resets and defrosting tips. Nothing. This could be an expensive repair. Using Ice trays from the 70's now.
Originally posted on Kitchenaid.com

No, I do not recommend this product

3 Stars

General

Parvin 4/8/2026

Very very very loud while working. Sound does not have pictures.
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review

1 Stars

The entire fridge quit working after a year

Midwestjosh 4/7/2026

My wife and I acquired this Fridge excited to enjoy the KitchenAid brand! 5 members of our family also purchased the exact model around this time. As of 4/6/26, 3 of these refrigerators have had major issues and not a one was under warranty conveniently. Ours had an entire compressor failure a year and four months from our purchase date. Attempting to reach customer service took 3 days of waiting on hold over multiple phone calls, and when we finally got a hold of someone all they cared about was whether or not we had purchased an extended warranty. I do realize some things don't last forever, although most of us can recall fridges lasting for literal decades. But a year? We lost hundreds of dollars worth of food for which there is no reimbursement for. And we were told that despite the Fridge only being a year and four months old that no warranty was possible. For a compressor....... KitchenAid's unwillingness to stand behind their product is what sticks out to me more than anything. I don't feel like expecting such a serious component like a compressor to be covered for longer than a year from a brand new purchase on a $3,000 fridge at the time is unreasonable. I have completely lost faith on most all new appliances. Don't buy!
Originally posted on Kitchenaid.com

No, I do not recommend this product

5 Stars

Excellent

bmarc 4/7/2026

Great refrigerator !!!! It actually keeps food fresh longer.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Not standing up to its name.

Frustrated Flip 3/31/2026

I bought a KitchenAid for My new house almost 6 years ago. We did not have the frig for very long maybe a year and the mother board went out. I replaced two different boards because that is what I was told to do. However it fixed one problem but not the other. The light does not work all the time, it comes on randomly and chimes for no reason. All doors are shut good and it will still chime. I have to pull it out from the wall and let it set for a little bit before that stops and/or lock it and unlock it. On top of my ice maker stopped working. It has been the worst refrigerator I have ever had. I agree with several reviews about this frig. IT is way over priced and way under quality!! No photo to add. I am embarrassed that I even thought that this was a good product.
Originally posted on Kitchenaid.com

No, I do not recommend this product

1 Stars

Had it for almost 24hrs and started on fire!!!

Worst service ever!! 3/27/2026

We purchased this fridge within 24hours of it being delivered and plugged in, it shorted out and started a fire by the ice machine thankfully burnt the water line and stopped it from burning our house down just melted the liner. We reached to Kitchenaid (Whirlpool) and was told to wait 2 to 5 business days to see what they are going to do. Don™€™t worry our fridge started on fire but just wait to hear back from us 🤦™€™™€ï¸ Worst service I have ever received!!
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

4 Stars

Great features with lots of storage.

Buckyboy 3/24/2026

We've never had a refrigerator with an ice maker and water dispenser. Our KitchenAid refrigerator has also provided us with ample room for freezer goods as well as normal refrigerated foods.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

We love our new KitchenAid refrigerator!

Pa & Gramma 3/21/2026

We needed a refrigerator, and looked for days at many. We stumbled upon the KitchenAid at Menards, as a floor model. We absolutely loved it from the start. We didn't really want a floor model, but no one had stock. So we took a chance, and bought it. Well, so far, this appliance is spectacular! Roomy and full of features! Time will tell, but, so far, so good!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Nice refrigerator space

RK823 3/20/2026

The French door design offers a large refrigerator space. The slice drawer is great for holding large trays of fruits and vegetables. The top sliding shelf offers room for storage of tall bottles. Attractive platinum walls inside
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

My Dream Kitchen

RKTKc 3/19/2026

This refrigerator has all of the space I need. I love the max ice function and I™€™m sure I will utilize it even more this Summer. It is a nice addition to my Kitchenaid kitchen.
Originally posted on Kitchenaid.com

Yes, I recommend this product

Customer Provided Photos

 Incentivized Review

1 Stars

Brand new fridge won™€™t make ice and frost build up

CP2026 3/18/2026

Just got the fridge day 1 only makes 4 cubes a day after a week frost build up all in the freezer.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

 Incentivized Review

5 Stars

Amazing refrigerator. Lots of room inside!

KitchenAid Ice Maker 3/17/2026

We had issues with our last Ice Maker. The KitchenAid ice maker seemed to have good reviews and the fridge looks great! My only complaint is the noise from the ice maker. I was told this is normal, but it seems loud to me. Luckily, it only happens for 10 seconds...every time the ice maker fills the tray. Other than that noise, the fridge is amazing!
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

GREAT FEATURES

mahidhar323232 3/13/2026

Originally posted on Kitchenaid.com

Yes, I recommend this product

5 Stars

So much space Awesome fridge!

KrisW 3/12/2026

I have had this refrigerator/freezer for 3 weeks. So far I love it. I do have to figure out how to calculate the water ounces in the water dispenser because it is not accurate. Also be careful when unpacking . Follow the arrows while removing packaging tape. I removed my tape to quickly and it left residue and the arrows on my drawers trim.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Fridge

Doggmom 3/10/2026

I really like the refrigerator. Just wish the icemaker would work alittle better.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

3 Stars

Finish peeling

Pam111 3/9/2026

I've had this refrigerator for about 3 years. I just noticed what looked like Rust on the front of the ice dispenser. When I tried to clean it, a plastic film started to peel off. I read that smudge resistant stainless steel has a protective film that can get moisture under it and start to peel. Apparently, that remedy is to replace the door. This is the door that contains the ice, water and controls. I haven't priced it yet but im sure it's not worth it to replace. I paid top dollar for this refrigerator 3 years ago and as soon as my warranty lapsed this started.
Originally posted on Kitchenaid.com

No, I do not recommend this product

Customer Provided Photos

5 Stars

Great refrigerator

Jay54! 3/6/2026

Incredible shelf space because the ice maker design has a 100% in the door
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Spacious and fantastic cooling

J24a 3/5/2026

This is a fantastic fridge. It has plenty of space, and keeps everything cold without freezing things that fall to the back. My only complaint is condensation build up between the bottom freezer drawer and fridge area
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

4 Stars

Great fridge

Bourbon Rush 3/5/2026

Works well. No issues with the ice maker. Attractive. Roomy. Would buy again.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

3 Stars

We like the looks, especially the interior.

brandy80 3/3/2026

Although we like the ascetics , the noise the motor makes is totally unexpected and unacceptable given the Kitchen Aid brand statue!!!!
Originally posted on Kitchenaid.com

No, I do not recommend this product

 Incentivized Review