Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 585-272-9933 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

About Us

In 1960, Ted Fasoldt founded Fasoldt Laundry Equipment Repair. Over the years, Ted, with the help of his wife Barbara, continued to grow his business and gain loyal customers by showing integrity and a great work ethic.

In 1999, Ted brought on young apprentice, Dean Eaton. Working alongside Ted, Dean quickly learned the tools of the trade. In 2002, when ready to retire, Ted Fasoldt sold the company to Dean.

Dean continues to carry on the core principles of the business that Ted taught him. The business has expanded, providing sales in new and used appliances. While the name has changed to Rochester Appliance, the tradition of integrity remains the same.

Mission Statement

Rochester Appliance was founded to solve every major home appliance related problem in the Rochester N.Y. region. Our motto is ingrained in our mission, "Do to others as you would have them do to you". This motto echoes in every interaction with every customer. Putting others first is what creates life long customers. This is what we believe, this is what we stand for.