Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 585-272-9933 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

About Us

In 1960, Ted Fasoldt founded Fasoldt Laundry Equipment Repair. Over several decades, Ted, with the help of his wife Barbara, continued to grow his business and gain loyal customers by showing integrity and a great work ethic.

Today, under the name Rochester Appliance, we carry on these core values in every aspect of our business. We have been proudly woman owned since 2014 and our focus on diversity has made us stronger as a company and fueled continued growth over the years. By focusing on delivering exceptional customer service, our aim is to turn "just browsing" shoppers into life long customers.